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FAQ

Does the paint KaliefsKanvas uses fall off over time?

His paint is water proof and crack proof. The longevity of the product determines on how you take care of the product.

How do we place a custom order?

Send me a message about your project through the contact form. I will price quote you and then send you payment via email. You will then ship us your product.

 What is the standard turnaround time?

1-2 weeks is standard turnaround time.  

Do you offer refunds on custom pieces?Unfortunately, no. All sales are final with custom orders.

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What forms of payment do you accept? 
We gladly accept Visa, MasterCard, American Express, Discover, or account payments through PayPal.

How secure is this store? 
This store uses  PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits.

Do I need a PayPal account to purchase from this store? 
No, you are not required to have a PayPal account to purchase from this store. However, if you already have a PayPal account you may use it. 

How will I know when my order has been shipped? All orders will be shipped priority through USPS and you will receive a tracking number once shipped.